Psychology of Healthcare Customers

Healthcare service customers of the 21st century are substantially unique compared to the customers of the 80s. They think differently. In this blog, I will take a short trip 🏄 inside their brain 🧠. I hope you will enjoy 🙂 the journey and learn some useful facts about their psychology.

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Patient Satisfaction: Bangladeshi Context

A cross-sectional descriptive study on patient satisfaction was conducted in two tertiary hospitals (Dhaka Medical College Hospital and Uttara Adhunik Medical College Hospital) in Dhaka city, from July 2018 to June 2019. Data were collected from 440 samples through interviews using a semi-structured questionnaire.

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