Healthcare service customers of the 21st century are substantially unique compared to the customers of the 80s. They think differently. In this blog, I will take a short trip đ inside their brain đ§ . I hope you will enjoy đ the journey and learn some useful facts about their psychology.
(more…)Category: Management
Healthcare Service Manager
Forest fires are an essential part of a healthy ecosystem. They rid the forest of old underbrush that otherwise could serve as fuel for an even larger fire.
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Chances are that someone inside your organization has a great idea for how to grow your company. Chances are that leadership is ignoring that idea.
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A cross-sectional descriptive study on patient satisfaction was conducted in two tertiary hospitals (Dhaka Medical College Hospital and Uttara Adhunik Medical College Hospital) in Dhaka city, from July 2018 to June 2019. Data were collected from 440 samples through interviews using a semi-structured questionnaire.
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Have you ever wondered what patients expect from your hospital? How to deliver a superior patient experience?
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