(more…)“Have you ever thought, how a dissatisfied patient might spoil your reputation or sometimes even put you in serious trouble”?
Sajal Kanti Ghosh
Tag: Quality Management
Healthcare Service Manager
A major report, “Crossing the Quality Chasm”, published in 2001 by the Institute of Medicine (IOM), focuses on closing the quality gap between what we know to be good health care and the health care that people actually receive.
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