Category: Healthcare Customer Relationship Management

  • Beyond medical excellence: create emotional connections with your patients

    Beyond medical excellence: create emotional connections with your patients

    In the 1950s, a renewed interest in memory sparked the development of advanced models to explore how information is stored and remembered. This exploration revealed intriguing connections between our emotions and memories. This article explores how to redesign your medical service experience and host events that elicit joy and loyalty, ultimately leading to a positive…